13 replies to this topic

[amigo1]

Hallo,

sent two E-mails on Friday and Sunday to support@commerciallevel.nl incl. Reg-Keys but got no answer. I bought the wonderful CLS 767 combined and extension for FS9. I installed the FS2004 Expansion and the problem is that the installer only installs the textures for the expansion aircraft but not the Winglet and EWACS-models, so I am unable to use the expansion aircraft. Can you help me please.

Thank you.

Best regards

Stefan

[Plexi1]

Hello Stefan,

Albert was busy around the weekend but I hope that he will answer soon

we switched servers last week and it could be that your mail was simply not delivered

[amigo1]

Hello Stefan,

Albert was busy around the weekend but I hope that he will answer soon

we switched servers last week and it could be that your mail was simply not delivered

Hallo Gilbert,

no problem!!! Thanks for reply.

So long.

Stefan


Added 21.12.11

Sent the e-mail with my reg-code again.

Best regards
Stefan

Edited by amigo1, 21 December 2011 - 01:11 PM.

[amigo1]

Hallo Gilbert,

sent another Mail with my reg-code yesterday. Still no answer. Waiting now for 6 days. Please contact me.

Regards

Stefan

[Plexi1]

Hi Stefan,

Albert seems to be busy and I don´t know how to help you at the moment. Did you try to install the expansion pack a second time ?

[amigo1]

Hi Stefan,

Albert seems to be busy and I don´t know how to help you at the moment. Did you try to install the expansion pack a second time ?

Hallo Gilbert,

yes, about 4 trials. No Winglet or other models in Aircraft folder. Only textures and aircraft.cfg entrys.

[amigo1]

Hi Gilbert,

about 4 trials. Then reinstalled the complete 767 - new Installation - the same result. Only textures and aircraft.cfg entrys installed, no winglet, awacs or tanker models. Is it possible to send the model files per e-mail???

Best regards

Stefan

[Plexi1]

I´ll contact you although this is not normal

[amigo1]

Hallo Gilbert, merry Christmas,

big thanks for reply by mail. Didn't see the link in your last E-Mail for reply instructions So i sent you an e-mail:

So here is my actual installation:

During the last complete new install process i checked Condor, Delta winglet texture, the Japanese Awacs texture, the italian airforce texture and the Star Air Denmark freighter texture to install. As you can see in the enclosed picture the texture folder are installed (also the aircraft texture; i've checked every folder). The Aircraft.cfg entrys are also there so i think, that the only missing files are the complete new model folder including the model.mdl and the model.cfg files that are normaly included in the epansion package like

"model=E, model=F, model=KC for B762 GE + PW"

"model=WL for B763 GE+PW+RR"

Don't know if there are other models in the expansion package??

Again big thanks for help!!!

Best regards


Stefan

Olpe, Germany

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[Plexi1]

ah thats why Albert got it, you sent it to the wrong person

I´ll contact you later today